Policies
Turnaround time:
One of a kind pieces: If "one of a kind" is in the product description, then the item will be shipped out within 1-3 business days.
Made to order: If "made to order" is in the product description, then the item will be shipped out within 1-2 weeks. If you need the item expedited, please contact me.
Shipping:
Items will be shipped via USPS Priority Mail. Transit time varies from 2-5 business days depending on location. Please allow 1-3 business days processing time. If you'd like to request a signature, please contact me. All purchases over $500 will require a signature.
Returns & Exchanges:
I strongly encourage you to carefully read all product descriptions to ensure you fully understand all the information about the item you are buying and that this item will satisfy and meet your desired needs, requirements, and expectations. If you have been sent an incorrect or damaged item, please contact me within 24 hours of receiving the shipment. Please indicate your order number and give a description of the problem. I will work with you to resolve the issue to the best of your satisfaction.