Turnaround time:
One of a kind pieces: If "one of a kind" is in the product description, then the item will be shipped out within 1-3 business days.
Made to order: If "made to order" is in the product description, then the item will be shipped out within 1-2 weeks. If you need the item expedited, please contact me.
Shipping:
Items will be shipped via USPS Priority Mail. Transit time varies from 2-5 business days depending on location. Please allow 1-3 business days processing time. If you'd like to request a signature, please contact me. All purchases over $500 will require a signature.
Returns & Exchanges:
I strongly encourage you to carefully read all product descriptions to ensure you fully understand all the information about the item you are buying and that this item will satisfy and meet your desired needs, requirements, and expectations. If you have been sent an incorrect or damaged item, please contact me within 24 hours of receiving the shipment. Please indicate your order number and give a description of the problem. I will work with you to resolve the issue to the best of your satisfaction.
Due to the handmade nature of my pieces, all ring and cuff sizes and chain lengths are final and cannot be altered. I do not allow returns or exchanges based on wrong size or buyer's remorse. Please know your size and budget and think carefully about your purchase before ordering my jewelry. All listings include sizes and measurements.
Sizing information for each piece can be found in the written section of each listing. However, when it comes to a wide band, it may feel more snug than your normal size. For instance, a wide band ring that is technically a size 6 on the mandrel may fit more like a 5 1/2 or 5 3/4. For this reason, I recommend that most people size up slightly - by 1/4 to 1/2 size - when purchasing wide band rings.
If you're unsure of your ring size, please visit your local jeweler or any shop that sells engagement rings. They'll be able to size you, and in most cases can also specifically size you for a wide band upon request, and you'll also be able to try on various styles of rings to see what fits you best. This simple extra step eliminates the guess work and is an easy way to ensure you purchase the correct size.
